Shipping policy
At Locket Stories Shop, we are committed to delivering your jewelry with care and efficiency. Below you will find the details regarding our shipping procedures for the United States.
Delivery Times
The total delivery time is a combination of the order processing time and the actual transit time handled by the carrier.
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Order Processing Time: 1 to 2 business days (Monday – Friday).
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Transit Time: 7 to 12 business days.
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Estimated Total Delivery Time: 8 to 14 business days from the date of your order.
Shipping Costs
We are pleased to offer free shipping on all orders delivered within the United States.
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Country: England (UK)
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Shipping Fee: £0.00 (Free Shipping)
Important Information
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Order Tracking: A tracking number will be sent to you via email within 24 to 48 hours after your order has been dispatched, allowing you to monitor your package's journey.
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Shipping Address: Please double-check your shipping address during checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
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Contact Us: If you have any questions regarding your shipment, please feel free to reach out to us:
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Email: hello@locket-stories.com
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Returns & Refunds: If you are not completely satisfied with your purchase, please refer to our Return and Refund Policy for detailed instructions and conditions.